win178 Platform Privacy Notice

This page describes what we collect when you use win178 and how we keep that data protected. Our privacy commitments centre on transparency—we explain what information we require, why we require it, and how it flows through our system. We do not sell personal data to third parties for marketing. We do not share account details with unaffiliated operators without your consent, except where required by law or payment processors.

When you register on win178, deposit funds, place entries on Liga 1 or Piala AFF football markets, play live blackjack or roulette, or withdraw winnings via DANA, e-wallet, mobile banking, local payment, online payment, or your bank, we collect specific data. This data is encrypted, stored on secure servers, and accessed only by win178 staff and authorized third-party processors (payment gateways, identity-verification vendors, compliance auditors).

Our privacy practices comply with applicable data protection law in the jurisdictions where we operate. We acknowledge that our servers may sit outside your home country; by registering on win178, you consent to cross-border data transfer. If you have concerns about how your data is handled, contact our support team at the address listed at the end of this policy.

What Data We Collect on win178

We collect data in three categories: account registrationtransaction historyand device and usage analyticsDuring registration, we ask for your name, email address, phone number, date of birth, and country of residence. We require this to verify your identity before allowing withdrawals and to ensure you are accessing win178 from a supported jurisdiction.

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction records from your payment provider. These records include the amount transferred, timestamp, and payment method identifier. We store this data to reconcile your account balance, detect fraud, and comply with financial reporting obligations.

To withdraw winnings, we require government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement dated within three months). We scan these documents, extract data (name, ID number, address), and store the images encrypted. This data is used only for identity verification and compliance—we do not repurpose it for marketing or analytics.

When you place entries on Liga 1, Piala Indonesia, Piala AFF football markets, or sit at a live blackjack or roulette table, we log the timestamp, market or game name, entry amount, and outcome. This data is stored in your transaction history and used to calculate your account balance, detect unusual betting patterns (for fraud detection), and provide you with an auditable record of all activities.

We do not collect data for purposes we cannot articulate. Every data category on win178 serves account verification, fraud prevention, settlement, or legal compliance—never speculative profiling or third-party marketing.

win178 Data Policy

Device and Usage Analytics

Our mobile app and website log basic device information: operating system, app version, device model, and approximate location (country/city level, derived from IP address). We use this to diagnose performance issues, detect geographic access violations, and improve app stability across regional networks. We do not track individual user movement or share device data with advertisers.

We use cookies to maintain your session and remember your login preference. These cookies are essential for platform functionality and do not track behaviour across other websites. You can review and delete cookies via your browser settings; disabling cookies will require you to log in again each session.

Note: If you access win178 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your IP-derived location data confirms regional access compatibility. This check is automatic and does not store precise location history.

Third-Party Processors We Engage

Our privacy practices depend on third-party vendors. Payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank processors) receive transaction details from us. We do not control how they handle this data; their privacy policies apply to their processing. Identity-verification vendors receive your name, ID number, and address proof to check for fraud and compliance flags. These vendors operate under strict data-processing agreements and delete your data after verification (typically within 90 days unless longer retention is mandated by law).

Compliance auditors may access anonymized transaction data to verify settlement accuracy and detect money-laundering signals. These audits occur quarterly. Auditors do not receive personally identifiable information unless they identify a flagged transaction requiring investigation.

We do not share your email, phone number, or account balance with third parties for marketing purposes. We do not lease your data to other platforms or operators. If law enforcement requests your data, we require a court order before disclosure (except where immediate disclosure is mandated by emergency provisions).

Your Rights and Our win178 Commitments

We undertake to keep your data secure using industry-standard encryption (TLS/SSL for in-transit data, AES-256 for stored data). Our servers are firewalled; access is restricted to staff with a documented business need. We conduct security audits annually and maintain incident-response procedures in case of unauthorized access.

You have the right to request access to your personal data. Contact our support team via the email listed below, and we will provide a copy of your registration details, transaction history, and any documents you've uploaded. We will process this request within 30 days. You also have the right to request correction of inaccurate data or deletion of data no longer necessary for our service (subject to legal retention requirements). Deletion requests are processed within 90 days.

We do not delete transaction history necessary to settle entries, reconcile accounts, or comply with financial reporting laws. If you close your account, we retain your name, email, and transaction history for seven years to comply with anti-money-laundering and tax regulations. We do not retain your password or payment method details beyond account closure.

Our data retention policy is as follows: registration data (name, email, phone) is retained for the account lifecycle plus seven years. Transaction records are retained for seven years. Verification documents (ID images) are retained for three years after your last withdrawal, then deleted. Device analytics logs are retained for 30 days, then aggregated and anonymized. Cookies are deleted when you clear your browser cache or upon logout.

Jurisdiction and Cross-Border Transfer: Our servers are located outside Indonesia. By registering on win178, you acknowledge that your personal data will be transferred to, and processed in, jurisdictions outside your home country. We maintain equivalent data protections regardless of server location.

Updates to This Policy

We review this privacy policy annually and update it if our practices change. If we make material changes—such as new third-party processors or longer data retention—we will notify you via email and display a notice on the win178 platform. Your continued use of win178 after a policy update constitutes acceptance of the new terms. If you disagree with a change, you may close your account and request data deletion (subject to retention requirements above).

This policy was last updated in this format to reflect current practices. We maintain version history; previous editions are available upon request.

Contact Us on win178 Privacy Matters

If you have questions about your personal data, how we process it, or how to exercise your rights, contact our support team:

We aim to respond to data access and deletion requests within 30 days. Complex requests or those requiring cross-department verification may take longer. We will notify you of delays and expected timelines via email.

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